In these unprecedented times we want to let you know we are doing everything possible to support our staff, families, customers and country.

We are open and operating as normal, taking orders and delivering to customers. The current government guidance states that businesses will still be able to take online orders and deliver items to people’s homes.

At the Buy it Direct Group, one of our company values is “Better together” and this is particularly relevant at the moment. We need to band together to ensure everyone’s safety, health and security. We want to assure you that we’re dedicated to offering the same level of service you’ve come to expect from us over the last 20 years. It’s what we live for and that will not change.

The safety and health of our staff and customers is top priority for us, and we’ve put some stringent measures in place to do our very best to maintain the best possible service, whilst protecting the team and our customers. We’re closely following the NHS and government guidelines.

Here’s just a few of the things we’re doing

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Our delivery team are regularly washing their hands

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To minimise contact during deliveries, we will leave items at your doorstep, rather than coming inside your home

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We’ve equipped our delivery team with face masks and gloves where available

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We’ve introduced extra cleaning in our office buildings and delivery vans.

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Most of our office-based teams are working from home.

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For those still office based, we’ve changed the layout to enable the recommended social distancing.